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4th dimension in Supply chain management outsourcing means, outsourcing
all the components, together or separately, composing and/or incorporated
into the Supply Chain Management, and involving the supplier of
external resources in the process of directly shouldering the work
load in order to share the potential risks, and thus adding a new
dimension to the concept of logistics services.
It differs from previous dimensions where the 3rd party service
providers used to take risks, proportional to the quality of services
undertaken, and on the basis of an award-punishment system structured
according to the quality of their performances in comparison with
key performance indicators. However, the risk in the 4th dimension
affects the service providers and service receivers equally. Therefore,
it's a risk rather directly connected with the outcome of the services
rendered, or jobs done than to the performance quality of the service
provider.
In other words, in the 4th dimension, if we outsource the planning
stage of the Supply Chain and if the provider fails in the services
it provides for this purpose, this will affect all the components
of the process both before and after the planning stage. Consequently,
let's have a pessimistic point of view and anticipate what and how
it would affect adversely? Above all, there will be a huge financial
loss due to orders given sooner than necessary. Likewise, as a result
of orders given sooner than necessary, there'll be an in-excess
piling up of inventories both in stock and in transition which will
inevitably cause a significant financial loss. As a result of planning
mistakes, yet again due to early ordering, there will be complications
in production periods because of a raw material pressure -if purchased
goods are raw material- created in production. In an opposite scenario
where orders are set later than necessary due to a possible mistake
in planning, things will lead to a shortage of raw materials in
production line which will consequently interrupt routine production
processes. These risk factors may naturally be vital for some sectors
but not for others. For instance, if we are talking about a middle-sized
textile/clothing company, the cost of one-day interruption of the
production line may not be significant. If this is not a middle-sized
textile/clothing company but an automobile manufacturer, or a corporation
in any sub-sectors of automotive industry, however, even production
interruption for an hour, let alone a day, may result in huge financial
losses. Plus, even if we think that service receiver does not have
any losses, again bad planning, service provider filling up his/her
depots with unnecessary inventories, if a real sale rather than
undirect sale connection is made as a business model in an agreement,
again this will mean that service provider will carry all the burden
of physical inventories as well as financial load of this inventory.
Consequently, the risk involved in the 4th dimension differs significantly
from the risk in providing services as a 3rd party; it directly
depends how well the job is done and how organized the chain is
coordinated.
In order to emphasize once again,; while the risk in acting as
a third party is compensated with an award/punishment according
to the direct performance of the service provider, for the risk
in the 4th dimension, success or failure will directly and vitally
affect both the receiving and providing ends of the service in a
positive or negative way since the service provider becomes a strategic
business partner and places his/her assets at odds.
There is one other thing we need to be clear about here; what
are the differences between being a 3rd party service provider and
a 4th party entity providing complete logistics services in the
4th dimension? When we say 'third party', we mean some certain and
traditional rings of the Supply Chain. What are these? They are
physical transportation of goods from one place to another, providing
storing services in between, post-transportation storage of the
physical inventory in a warehouse, and delivery of goods to the
ultimate destination according to the demands of the owner of the
goods.
Providing customs handling services may also be included in the
traditional boundaries of the 3rd dimension, if the job is an international
one. When we come to understanding the difference between a 4th
party logistics service provider and the 4th dimension, we'd better
take a look at the structure of a 4th party logistics service provider.
Being a 4th party logistics services provider means undertaking
an advisory role in outsourcing some certain links, not all, within
the supply chain, and determining the third party suppliers through
bidding. In other words, it's the institutions themselves who determine
which part of the supply chain should be outsourced, and usually
it's the classic, traditional and ordinary services we already mentioned
above when we talked about 3rd party logistics services; and they
outsource them to a single 4th party logistics services provider
assigning all responsibility to the 4th party. The 4th party service
provider, as seen in general practice however, doesn't take any
direct risks, immediately finds some 3rd party service providers
to transfer some of the liabilities they're primarily responsible
for and to share the risk load, with binding contracts similar to
those they've concluded with their own customers, and acts as a
mediator only.
In fact, when we take a look at how we described the contents of
3rd and 4th party logistics services, it becomes quite apparent
how they differ from the services incorporated into the scope of
the 4th dimension, and of this new business model mentioned above.
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