Ekol identifies the problems, expectations, and logistics needs of customers, providing tailor-made solutions to add value to their businesses. In order to provide its customers from all sectors higher quality and more robust solutions, which also provide cost benefits, Ekol watches closely any developments in warehousing technologies, adapting applicable automation solutions to its existing processes.
Ekol employs a "Business Development" team specialized in project management, with the aim of timely and issue-free realization of designed solutions within budgetary limits. The members of this team managed from the headquarters are specialized in specific industries, and work at relevant facilities. Hence, business development specialists have a command over the operation, adapting the design to the field and continuously improving the efficiency and quality of the process.
Ekol's plant based organizational structure has two major components. The first component called the operation group comprises the planners, managers, and performers of the operation. The second component called the support units comprise, on the other hand, the persons who are not directly influential in the execution of the operation, but rather providing indirect support. The members of this group are functionally subordinate to the headquarters unit management, whereas administratively, they report to the managers of the plant they are lodged in.
By establishing standard performance metrics, Ekol monitors performance over online software, and discloses to its customers the data obtained thus, through a transparent system.

In line with the principles of ISO 9001:2000, Ekol's quality perspective is based on customer-focus, pluralist participation, and continuous improvement.

