After-Sales Spare Parts Logistics

In addition to the services offered to its customers before sales, Ekol provides a wide range of after-sales logistics services to OEM and IAM customers, including extensive SKU (reference) management, rapid procurement of products in stock, sustainable service quality, high safety and security, competitive logistics costs, cost-effective supply solutions, competitive transportation and delivery costs, fast and timely delivery, and error-free and damage-free product management, providing an advantage.

Ekol also models the necessary storage and distribution systems to effectively activate its established distribution network for after-sales support and spare parts sales by producing customized solutions for its customers and considering the changing needs.

The basic services offered in this regard are:

  • Order and stock management
  • Material picking and packaging
  • Regular LTL & FTL cargo deliveries
  • Regular defined address deliveries
    • Special deliveries with small vehicles
    • Early morning dispatches
  • Regular motorcycle courier deliveries
  • Call-based urgent deliveries
  • Handheld terminal-assisted delivery, online tracking
  • Security-sealed and camera-equipped vehicles
  • Reverse logistics and return material authorization (RMA) operations
  • Web-based traceability

VMI/CMI Stock and Inventory Management

Ekol provides VMI/CMI stock and inventory management services tailored to customers’ needs, with flexible, efficient, and customized solutions in compliance with the relevant country regulations.

Ekol manages all material movements and costs from suppliers to automotive production lines to reduce costs. This includes customs clearance and foreign trade services, consolidating products, order and inventory management, spare parts service management, material picking and packaging, inventory planning and management, supplier management, and warranty claim processes.

Feeding the Production Line with JIT/JIS

Automakers handle many different products from various suppliers. Timely distribution to the production line is critical. Such pressure and the hustle of processes and procedures make logistics management crucial. In this regard, Ekol provides industry-focused JIT and JIS solutions for the logistics needs of the automotive industry and its suppliers, ensuring effective process management.

Special Value-Added Services

Ekol offers special value-added services to its customers according to their needs, such as inspection and quality control of products from suppliers or production, customized label printing and labeling, packaging changes, product assembly and kit creation, sorting, transferring from pallets or boxes to OEM boxes, light assembly operations, and waste and scrap management.