Understanding the importance of compliance with the GMP/GDP requirements and the regulations in countries of operation on storing pharmaceuticals, pharmaceutical raw materials, medical devices, animal health products, and other health products, Ekol puts its massive multi-user-operation facilities at the service of the healthcare industry in Turkey, Hungary, and Ukraine.

These facilities provide customized services for miscellaneous product groups including medicines for human use, OTC, cosmetics, dietary supplements, clinical trials, ocular health, promotional items, medical devices, and veterinary drugs.

Ekol’s offering for the industry includes the joint use of its workforce, IT, security, tailor-made systems, and temperature-controlled systems, as well as flexibility and cost advantages in operational volume changes.

Thanks to its validated, in-house warehouse management system with a dedicated software, Ekol provides the following services to its customers at its 24/7 temperature-controlled and humidity-tracked warehouses:

• Storing products at a customized temperature, considering unique safety conditions
• Order management (collection and packaging)
• Secondary packaging
• Sample product management
• Cold-chain product order management
• Returned product process management
• Disposal (consultancy) process management
• Customer complaint management system
• Clinical trial product management
• İTS (Drug Tracking System) / PTS (Package Transfer System) / ÜTS (Product Tracking System) / ATS (Vaccine Tracking System) reporting to relevant authorities
• Online order and KPI tracking 
• Order management through a web-based portal (excluding integration)
• Management of e-commerce orders

Ekol opened a healthcare industry-specific bonded warehouse with temperature and humidity control for the pharmaceutical and medical industries in Turkey. The bonded warehouse offers two different temperature ranges: a normal area ranging between 15°C and 25°C, and a cold area ranging between 2°C and 8°C. It is suitable for the storage of pharmaceutical raw materials and has a designated area for products that are subject to controls.

Ekol meets any packaging needs of customers with the secondary packaging areas in its facilities. With one of Turkey’s largest Ministry of Health-approved secondary packaging areas on its grounds, these facilities provide the following services:

• Data matrix printing and labeling
• Aggregation for data matrix second phase
• Ink-jet printing on boxes
• Box changing
• Adding prospectus
• Decal labeling
• Sample creation
• Product preparation for export

The storage and distribution of promotional items is a significant priority for pharmaceutical companies. Ekol provides this service to the industry’s largest companies, making the process simple and easy to manage thanks to the systems it has specially built for the logistics management of promotional items.

A web-based system provides order status and warehouse inventory tracking, simplifying promotional item logistics management. In the process, after the product reaches the warehouse from the supplier, a photograph is taken and manager approval is obtained. An order is then created for the distributing sales team or company.

Distributed promotional items can be tracked until they reach their destination with the delivery information displayed online in Ekol’s own distribution network.